The company Mail Boxes Etc (MBE), a leader in the provision of micrologistics solutions, after the conquest of Belgrade, arrives in the south of Serbia in search of reliable partners with whom it will be able to further develop its franchise. According to Miljan Branković, the regional manager of this company and an expert with more than ten years of experience in logistics, e-commerce is growing rapidly, and logistics services are becoming more complex and require greater flexibility and speed of delivery.
Our company recognized these challenges and responded with an innovative approach that offers users complete logistics solutions in one place. We are proud that we are expanding our business, reaching the south of Serbia and we are convinced that we have quality know-how. We believe that we can position ourselves as a reliable partner for small and large business entities – emphasizes Branković.
1. Let’s imagine that a company from Niš is knocking on your door, which is interested in your franchise, how would you describe the essence of the MBE concept?
The range of our services is really wide. For our clients, depending on their needs, we perform the service of importing goods and customs brokerage, for others we store goods produced on the domestic market, pack the goods the way our client wants it and ship the packages to the end user. We also offer various marketing services – production of supporting material such as packaging paper, stamps and tapes, corporate branding, event promotion or use of the MBE Print platform. In a word – MBE takes over all the logistics, and the client is left to deal with the development of his product.
2. What are the key benefits of MBE services?
When we set up a business, we strive for our greatest strength and advantage to be in the location, and we believe that this is how we will organize business in this part of Serbia as well. For example, in Belgrade, in the very center, all logistics and our warehouse are located. As our experience shows, it is important for clients that we can offer same day delivery, delivery on the same day in the territory of the city and express delivery, delivery within an hour from the moment of creating the order for clients who want it. MBE provides services to both natural and legal persons, that is, entrepreneurs, small and medium-sized enterprises, as well as large companies. I think that our partners will be able to be proud of the unique access available to e-commerce clients, with which they can monitor the state of the warehouse, returns, shipment status and everything else that interests them with just one click.
3. In addition to looking for partners for the south of Serbia, what are your further plans regarding the expansion of services and markets?
In addition to Vojvodina, southern Serbia and Montenegro, we continue to expand the network of branches and clients. Globally, we operate according to the principle of franchises. So, MBE gives know-how and their brand, and it’s up to franchisors to use that brand and, in that sense, MBE offers really huge opportunities. I am confident that we will find people interested in our franchise in the south of Serbia as well. We offer quality service, we are competitive, we manage to justify the trust of both large companies and individuals who are just developing their businesses.
4. And finally, explain to us what is the difference between your company and the courier service?
Courier services are only one of the segments that we provide, and our portfolio of services is much wider and that is the most important difference. People often think when they see goods arriving from MBE that we are a courier service, but we are not. Also, we do not have our own couriers, but the goods are distributed by a network of our partners.
