In a world where e-commerce continues to grow rapidly, logistics services are becoming more complex and require greater flexibility and speed of delivery. The company Mail Boxes Etc (MBE), a leader in providing micro-logistics solutions, recognized these challenges and responded with an innovative approach that offers users complete logistics solutions in one place.
This is precisely why, after conquering Belgrade, MBE is now actively looking for reliable franchise partners in Vojvodina who will help them in further expansion and achieving a greater presence on the local market.
In a conversation with Miljan Branković, the regional manager of the MBE company, we learn more about the concept of micrologistics, which has already positioned the company as a reliable partner for small and large business entities. We also discussed what the franchise model means for the future of the company in Serbia, as well as the values and support that MBE offers to future partners.
1. How does MBE approach logistics and what do you single out as key advantages in business?
Our company provides complete logistics solutions, from warehousing, packaging and delivery, to marketing support. We stand out in particular through flexible services that allow clients full control over their shipments in real time. Our advantage is the location in the center of Belgrade, which enables express deliveries, including delivery service within an hour. All this represents added value for clients and makes us competitive in the market.
2. What profile of franchise partners are you looking for to expand the MBE network in Serbia?
We are looking for partners who have an entrepreneurial spirit and want to enter the world of logistics with a recognizable brand like MBE. Our goal is to find reliable franchise partners throughout Serbia who will manage modern logistics centers, while we provide ongoing support, training and innovative systems. We need partners who understand the importance of quality logistics service and who are ready to respond to high business standards.
Key to success: Understanding customer needs
Personalized real-time support and quick response to client requests are the pillars of the MBE philosophy. “Our goal is for each client to receive a customized service that exceeds their expectations. Fast and flexible solutions enable long-term trust,” says Miljan Branković.
3. How does the franchise model contribute to the expansion of the MBE company in the region?
Franchising allows us to grow faster because we hire local partners who know the market, but at the same time we offer standardized and proven support. This means that each of our franchise partners can quickly set up their business with our support in logistics, operations and marketing. We recently opened a center in Podgorica and are planning additional expansion in Serbia through franchise partners who will contribute to the development of local micrologistics.
4. What kind of support does MBE provide to franchise partners during business development?
MBE offers comprehensive support consisting of operational, technological and marketing aspects of the business. From the beginning, we provide training, continuous improvement and access to our unique system that enables efficient tracking of warehouses and deliveries. We enable our partners to quickly implement our logistics services, but also to develop local contacts and business relationships, with the support of a global brand.
5. What are the main advantages of micrologistics within the MBE franchise for e-commerce clients?
In today’s world, micro-logistics is becoming the key to quickly and efficiently fulfilling the needs of clients. Our e-commerce clients can track inventory and shipments in real time, which optimizes their business and allows them to quickly adapt to market changes. This kind of logistics reduces costs and enables faster responses to changes in demand, which gives franchise partners a powerful tool to achieve a competitive advantage.
